Being a small company we do not have our very own courier. Thus, we have to rely on international reputed couriers such as Fedex or Delhivery. We sometimes also opt for IndiaPOST/ SPEED POST to deliver products in certain pincodes.
Shipping times approx :
Metro Cities = 2-4 days
Other Cities = 5-8 days.
COD charges are applicable for all COD orders. The reason we have to charge this is purely because bad apples ruin the system.
Lately, we have been receiving orders from customers from all around the country and while most of them are genuinely nice people who are happy with our products and give their honest feedback about them, there are some, and I repeat "some" who could not care less.
When we started CASH ON DELIVERY, it was built on mutual trust and understanding. However now, we get orders from customers and when the product is shipped to them they tell the courier boy that they never placed their orders and cancel them on spot.
Since this is becoming a regular affair, we believe we need to protect the remaining genuine customers who order from us.
- If a COD order is placed and the customer does not accept the order, we will ban the email and phone number used and not serve the customer in the future. If the incident is purely an accident, please write to us at firstname.lastname@example.org with the reason and we will lift the ban.
- Orders placed after a COD orders have been placed will be automatically cancelled by the system.
- All COD orders are chargeable at Rs.150. Prepaid orders on the other hand have free shipping.
- COD orders must be Rs.300 or more. Otherwise, it does not make financial sense to ship it via COD.
We are sorry that we have to resort to this, but honesty is something we value in our company and we must be responsible to you to give you a proper shopping experience here at P3.