Returns, Exchanges and Refunds
As a brand that is more than half a century old, we believe in an honest, worthy experience when it comes to our customers.
We do not want to take your money. We want to earn it. So, if you do not like your P3 product(s) for some reason, we will take it back and refund you 100% of your money.
Step 1: Go to www.pithri.com and on the bottom left of the screen, there is a returns pop-up.
Step 2: Fill in the form and in the message section it would be helpful if you tell us if you want an exchange or a refund. Then, just sit back and relax!
Step 3: We shall handle everything else. If its a refund(part or full), it will be done in 1-2 days and if the product needs to be exchanged - the new product will be sent and the old one picked up within 2-4 days.
We take our returns seriously, so please ensure the following:
- Items should be packed properly
- Its okay if you try it on, because you must try it on to check your size - but just ensure that the item is not damaged.